Space Int. Грузія, Тбілісі

Collection Relationship Manager

Досвід роботи
Формат роботи
Partial remote
Вид зайнятості
Full time
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Деталі вакансії

We’re seeking a dynamic Collection Relationship Manager to join our team. In this role, you’ll be responsible for overseeing collection reports, conducting in-depth analysis, and driving improvements in debt collection strategies. You’ll also play a key role in team training and process optimization. 

  • Monitor collection reports and metrics on a daily basis
  • Conduct thorough collection analysis and extract actionable insights
  • Acquaint yourself with collection workflow software
  • Collaborate with the Strategy Manager to refine debt collection strategies
  • Deliver training to enhance the leadership skills of team leaders
  • Customize templates for SMS, IMV, and mail communications. Optimize scripts for effective debtor interactions
  • Develop key performance indicators (KPIs) and ensure their successful implementation
  • Track and oversee the completion of tasks assigned to team leaders


  • Higher education in economics or finance
  • Proficiency in Excel at an upper-intermediate level
  • Previous experience as a collection team lead in Fintech, Banking, or Telecom is advantageous


  • Strong analytical skills
  • Quick learning ability
  • Proven task performance record
  • Exceptional team management skills
  • Strong sense of responsibility
  • Adaptability to dynamic environments


  • English  
  • Russian 

At Space, we prioritize equal opportunity and inclusion, welcoming diverse candidates. If you encounter a role that captures your interest, even if it doesn’t perfectly match your resume, we strongly encourage you to apply. You might just be one step away from a transformative career opportunity that can significantly impact your life. 

Інформація про компанію

Financial technology company that has rolled out two banks in Georgia and Uzbekistan. Space International, founded by TBC Group, is based on 30 years of best-in-class banking experience that is transferable to a fully digital, modern banking platform. We enable fast rollout on the market and continue delivery of new features and improvements.

Розмір компанії: 501–1000

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Більше від Space Int.

Space Int. Грузія, Тбілісі
Middle Full time Office

Space International is a team of courageous, empathetic, passionate, and vibrant tech talents who create a banking platform with superior customer experience, placing a special focus on differentiating by design, customer care, price transparency, and instant service delivery. Our courage and winning spirit is helping us reach incredible results — Space was first launched in Georgia as a neo-bank in a record time of eight months in 2018 and, later in 2020, in Uzbekistan under the brand name TBC Uz. Our employees are at the heart of our success, and we are agile enough for your ideas to make a difference and big enough for your career to grow. 

Now we are looking for a great, smart, and agile System Analyst.  

  • If you love business analytics and always see insights amidst the figures
  • You see planning and processing complex systems as your inspiration 
  • You are constantly up to date with modern technologies and trends
  • You ideally have experience in the financial industry
  • You ideally know Scrum and Kanban frameworks
  • Enjoy collaborating with UX / UI 
  • Have excellent analytical and troubleshooting capabilities 
  • You are fluent in Georgian, English, and/or Russian 
  • You are curious, energetic, visioned, and motivated 

Then get ready for Space travel!  

In Space International you will:  

  • Be part of a self-organized, Agile team   
  • Get involved in the full software development process (SDLC)  
  • Participate in the creation of innovative business products and technical solutions  
  • Collect requests from project stakeholders by analyzing documents and interviewing them  
  • Create User Stories, Business Process Diagrams, and Technical Documentation 
  • Collect Requests and Functional Specifications with both business representatives and development team members  
  • Receive decent compensation and benefits package and development opportunities  

What We Offer: 

  • Full support and career-development resources to maximize your potential along our career journey 
  • Market competitive total compensation package 
  • 100% company-paid for every employee’s medical insurance 
  • Benefits and incentives to stay healthy and fit 
  • English language classes 
  • Possibility to be involved in an international project 
  • Hybrid working model, ensuring a good work-life balance  
  • Junk Fridays, fruit days, and terrace BBQs 
Space Int. Грузія, Тбілісі
Middle Full time Partial remote

Currently, we are looking for an IT Project manager to work on several product teams. Your main role will be to help the product groups successfully execute the organizations' specific IT goals.

Key Duties & Responsibilities

  • Lead, facilitate, coordinate, and track day-to-day activities of projects 
  • Prepare projects status reports by aggregating information from different sources 
  • Remove blockers and always find the path forward in challenging situations 
  • Escalate issues and risks, as well as drive resolutions to ensure transparency in project reporting 
  • Communication with international and external stakeholders 
  • Understand Business Architecture and Technical Solution Architecture 

Education & Experience 

  • Bachelor’s degree in Computer science, Software engineering 
  • Project management experience with Agile, Scrum and Kanban approaches 
  • Experience in collaborating with senior-level managers within a company 
  • Working experience in IT project management Or experience in working in an IT department  

What you will need for this position:

  • Advanced level of English 
  • Russian will be considered an advantage 
  • Knowledge of project management tools and techniques 

Soft Skills:

  • High-energy, hands-on contributor, comfortable in a fast-paced, rapidly changing, entrepreneurial work environment 
  • Effective communication and negotiation 
  • Work under pressure, plan personal workload effectively 
  • Critical thinking and problem solving 
  • Analytical skills 

What We Offer:

  • Full support and career-development resources to maximize your potential along our career journey
  • Market competitive total compensation package
  • 100% company-paid for every employee’s medical insurance
  • Benefits and incentives to stay healthy and fit
  • English language classes
  • Possibility to be involved in an international project
  • Hybrid working model, ensuring a good work-life balance
  • Junk Fridays, fruit days, terrace BBQs, and many more
Space Int. Грузія, Тбілісі
Middle Full time Partial remote

Join Space International as a Credit Risk Analyst, where you’ll play a crucial role in monitoring our credit portfolio’s performance, identifying risks and opportunities, and collaborating with our team to enhance retail loan products. Your responsibilities include comprehensive risk assessments, data analysis, and proactive recommendations. If you have a strong analytical mindset and are ready to contribute to a dynamic, innovative environment, apply now. 

Main responsibilities: 

  • Monitor and analyze the credit portfolio performance, identifying potential risks and opportunities for improvement. 
  • Closely collaborating with credit risk portfolio managers to improve current retail loan products (Cash Loan, POS, Car Loan) in terms of credit risks by interpreting and analyzing data using statistical and visualization techniques and providing business recommendations. 
  • Conduct comprehensive risk assessments and credit analysis for loan applications, ensuring adherence to risk standards and guidelines. 
  • Processing and analyzing large and complex datasets from various sources: loan book, credit history report, tax report, debit card transaction reports, mobile payments, etc. 
  • Regularly prepare reports for the bank’s Risk Management. 
  • Work with the team of IT business analysts and developers to implement relevant changes in product, decision strategy and scoring in relevant loan origination software and decision engine. 
  • Continuous search and analysis of alternative data sources for scoring model and decision-making optimization. 
  • Collaborating with other stakeholders to communicate data-based insights: modeling team, soft collection, hard collection, and commercial team. 

Main requirements: 

  • At least 2 years of experience dealing with large volumes of complex data. 
  • Excellent communication skills with ability to present complex findings in English or in Russian. 
  • Excellent SQL skills: joins, sub queries, window functions. 
  • Strong Python (pandas, numpy, matplotlib, seaborn) or R (dplyr, stringr, ggplot2) skills. 
  • Strong Excel skills: VLOOKUP, pivot tables, visualizations. 
  • Bachelor’s degree in economics, computer science, information systems or related fields. 
  • Experience working in a retail bank’s credit risk department would be an advantage.  


  • Excellent analytical, verbal and written communication, exceptional interpersonal, and relationship building skills with business stakeholders. 
  • A strategic thinker with the ability to review a situation from varied perspectives as well as a willingness to make judgment calls and decisions based on experience and reasonableness tests. 
  • Strong organizational skills and detail oriented.  
  • Ability to streamline complex processes.  
  • Ability to meet strict deadlines with excellent follow-up skills.  
  • Comfortable with a «hands-on» approach and balancing multiple, competing priorities and changes in scope/direction, all with a high sense of urgency and positive «can-do» attitude.
  • Ability to work in a fast-paced environment and adapt to change very quickly with minimal supervision.  


  • Russian 
  • English